1
Generation of KYC
Once the sales is closed on agreed terms & conditions, the booking booklet along with the complete KYC are received by the CRM Department.
2
Welcoming The Customer
Department sends a welcome mail and a verification call to the respective allottee to avoid any discrepancy at the later stage.
3
Booking The Entry
Subsequently, CRM uses the latest secured data entry software for booking the entry.
4
Builder Buyer Agreement
After the receipt of the initial booking amount, the builder buyer agreement is drafted & executed which is strictly as per the RERA prescribed model agreement.
5
Assistance in funding
If the customer requires assistance in a home loan/retail funding facility from a bank/financial institution, our team connects the customer with the concerned bank/financial institution so that they can get the proper guidance regarding their funding.
6
Dispatching the Demand Letters
The demand letters are dispatched as per the payment plan written in the agreement.
7
Timely Updates
Construction schedule and its updates are timely shared with the customers.
8
On Time Payments
An important parameter to ensure that your homes or assets are created well in time. It is a constant endeavour at Saya that timely intimation is sent for dues.
9
Offer of Possession
The offer of possession is dispatched and 'No Dues 'certificate is issued by the accounts department.
10
Co-ordination for Registration
Coordination with the advocate for payment of stamp duty by the allottees till the registration of sale deeds.
11
Transparency
CRM Team mails the whole process to the customers to maintain the transparency and to make the entire process hassle-free.
12
Handover
Customers that are done with the registration process, can proceed with handover formalities.
